Disability Policy Specialist
Company: Educational Testing Service
Location: Concord
Posted on: April 24, 2024
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Job Description:
About ETS:
For more than 75 years, we have amplified products and services
based rigorous research and our belief in the power of learning.
Driven by our mission to advance quality and equity in education,
ETS provides learning solutions, pioneering research and trusted
assessments that help guide learners around the world on their path
to new possibilities.
Our portfolio of trusted measures include
TOEFL -, TOEIC -, GRE - and Praxis -
. Along with research, development and innovation that explores new
frontiers in learning and measurement our educational measurement
solutions and research contribute to the development of new methods
and tools, inform important dialogue with education policymakers,
and shed light on critical issues and potential solutions - all
with the aim of creating a world where all learners can improve
their lives through education.
With new senior leadership at the helm, ETS aims to continue
changing the lives of all learners as we expand our organization's
global footprint. Our goal is to remain at the forefront of
assessment and measurement efficacy within the education and ed
tech space as it continues to grow and evolve.
The Disability Policy Specialist (DPS) assists our customers with
disabilities and professionals/evaluators via phone and written
communication on a variety of matters related to ETS disability
policies and procedures, ETS documentation guidelines, and the
Americans with Disabilities Act (ADA AA). The DPS will serve as an
in-house resource regarding disability matters to staff in
Disability Services and other individuals throughout ETS by
offering them additional content expertise. The DPS will offer
professional expertise in developing policies and procedures
related to the ADA and other disability requirements. This
individual must work in close coordination with the Director of the
Office of Disability Policy (ODP) and with the manager of
Disability Services (DS) on a daily basis.
Education, Certifications, or Special Licenses:
Doctoral degree (PhD, PsyD, EdD) preferred in psychology (clinical,
rehabilitation, school, educational, neuropsychology), special
education or other closely related field. Must have training and
experience in psychoeducational assessment and be familiar with a
broad range of disabilities, educational, legal and measurement
issues -- as well as issues and challenges related to disability
documentation policy, clinical evaluation of disabilities, and
professional standards. MA required at a minimum.
Relevant Years of Experience Required:
Eight to ten years of experience working in the field of services
and programs for those with disabilities at the secondary or
postsecondary level.
Other Requirements (Specialized skill sets,
behavioral/technical):
Must be familiar with a broad range of clinical assessment methods
and psychometric measures used to document disabilities in adults
including, but not limited to: neurodevelopmental disorders (LD,
ADHD, ASD, etc.), psychiatric conditions, TBI, and physical and
chronic health conditions. Knowledge of sensory disabilities
(Deaf/HOH & Blind/VI) and related assistive technology a plus.
SKILLS
--- Ability to communicate complex diagnostic information
effectively to internal and external users both orally and in
writing.
--- Ability to collaborate in policy development.
--- Ability to work independently and in a team environment.
--- Ability to exercise discretion in handling sensitive and
confidential material.
--- Ability to demonstrate sensitivity and patience in
communications with customers and their advocates.
--- Thorough knowledge of Section 504 and the Americans with
Disabilities Act.
Responsibilities
--- Participate in resolution of examinee and evaluator questions
and problems related to documentation requirements according to
policies and procedures of the DS and ODP.
--- Provide custom correspondence in situations requiring it, such
as explaining the types of information needed to substantiate
accommodations requests to both examinees and evaluators.
--- Exercise professional judgment regarding if and when requests
for accommodations should be sent to the ETS external review panel,
or forwarded to the Director of ODP.
--- Coordinate with ODP and the General Counsel's Office in helping
to resolve complex and legally sensitive cases by initially
monitoring potential litigation and offering prompt follow-up with
specific information regarding test takers with disabilities.
--- Track complex and legally sensitive cases and monitors until
resolution.
--- Participate in ODP task forces, the Accessibility Strategy
Advisory Team, and as an ETS representative at local or national
conferences related to test takers with disabilities, as
needed.
--- Collaborate in developing and refining documents and/or web
content essential for supporting the ETS disability goals including
the "Bulletin Supplement for Test Takers with Disabilities",
disability documentation guidelines, and other related materials
and brochures.
--- Assist the Director of ODP with a variety of staff development
efforts in DS as well as across the company including the ETS
annual external review panel meeting, and special projects as
assigned by the Director of ODP.
--- Deliver special projects, research analysis and other duties
assigned by management in ODP, GCO, or DS
--- Adhere to ethical standards and comply with the laws and
regulations applicable to the job function.
#LI-MM1
#LI-REMOTE
ETS believes in a Total Rewards philosophy for our employees, and
they include:
Health, Vision, Dental insurance plans to choose from
Generous continuous learning support, from individual learning
grants to up to 6 classes a year for tuition reimbursement as well
as on-line learning access!
Generous PTO and vacation time to balance your work and life
Additional 8 hours of PTO for volunteer work
Retirement plan (401(a)) and traditional Roth (403b) with company
contribution
Commuter Benefits, Pet Insurance, 1 year subscription to Calm
App
ETS is mission driven and action oriented
Diversity, equity, inclusion, and belonging is at the forefront of
the ETS employee's daily work. To further foster an inclusive
environment ETS is home to a wide variety of Affinity groups that
celebrate the diversity of our talented employees.
How about cultivating growth, innovation, and continuous
transformation for the next generation of rising professionals as
leaders? ETS offers multiple Business Resource Groups (BRG) for
you!
Are you passionate about volunteering and being active in your
career and community? ETS offers our Center for Advocacy &
Philanthropy (CAAP) where we encourage ETS employees to become
active volunteers in their communities and schools through the ETS
Cares Giving Campaign. Our employees can support any 501c3 or
eligible charity of their choice.
ETS is an Equal Opportunity Employer comprised of people with
different experiences, strengths, and backgrounds who share a
passion for advancing quality and equity in education. We are
dedicated to building teams that reflect the various backgrounds,
experiences, and identities of those we serve. The Talent
Acquisition team strives to ensure candidates enjoy a fair and
equitable hiring process. We believe our differences empower us to
be a better team, making better decisions and delivering better
results.
Keywords: Educational Testing Service, Medford , Disability Policy Specialist, Other , Concord, Massachusetts
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