Senior Business Analyst - Trust
Company: Acord (association For Cooperative Operations Rese
Location: Boston
Posted on: May 5, 2024
Job Description:
Job Summary ** This is a full-time remote position with hybrid
option if desired** Boston Children's Hospital Trust is the
philanthropic resource for the hospital which provides vital funds
to support our cutting edge research, community outreach, patient
family programs and medical education. The Senior Business Analyst
is an important member of the Strategic Planning and Analysis team,
responsible for developing innovative data-driven business
intelligence solutions. This is a dynamic role that serves analytic
needs across the Trust including individual major and planned
giving, foundation relations, corporate support, direct marketing,
digital/web, p2p events, finance, and board relations. The Senior
Business Analyst collaborates closely with fundraising leaders to
assess needs, define requirements, develop interactive dashboards,
improve processes, and analyze data to yield actionable insights.
The ideal candidate will have excellent analytic and communication
skills along with experience developing BI solutions that inform
fundraising strategy. This Senior Business Analyst, Trust will:
- Collaborate with leaders across the Trust to assess needs and
gather requirements for data-driven business intelligence
solutions.
- Develop and deploy Tableau dashboards and data visualizations
for all Trust business areas.
- Lead facilitated discovery and user training to explore
performance and uncover opportunities for program improvement.
- Create back-end data warehouse tables from Blackbaud CRM using
SQL.
- Recommend process improvements to improve and optimize BI
deliverable production and efficiency across fundraising
teams.
- Create appropriate test plans, Q/A processes, and test cases to
ensure data accuracy.
- Write high-quality documentation for all deliverables and
dashboard usage.
- Work closely with other Trust teams on data governance,
privacy, and security issues. To qualify, you must have:
- BA degree and a minimum of 5 years' experience in system
implementations, data analysis, or dashboard/report
development.
- At least 2 years of experience in a technical role working with
major giving or direct marketing fundraising data and a minimum of
2 years using SQL to query relational databases.
- Strong interpersonal communication skills and ability to
effectively collaborate with non-technical colleagues to interpret
data, analysis and reporting needs and gather requirements.
- Technical skills to analyze data, query relational databases,
and develop reports, data visualizations, or dashboard solutions
for fundraising.
- Ability to effectively communicate analyses and performance
results to all types of audiences.
- Strong quantitative/analytic and problem-solving skills.
- Excellent organizational skills to manage multiple concurrent
projects.
- Meticulous attention to detail in dashboard design and
development.
- Expertise with Tableau, familiarity with Blackbaud CRM, and
knowledge of fundraising practices in a Healthcare or Higher
Education environment is preferred. Boston Children's Hospital
offers competitive compensation and unmatched benefits including
flexible schedules, affordable health, vision and dental insurance,
child care and student loan subsidies, generous levels of time off,
403(b) Retirement Savings plan, Pension, Tuition and certain
License and Certification Reimbursement, cell phone plan discounts
and discounted rates on T-passes. Experience the benefits of
passion and teamwork. *LI
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Keywords: Acord (association For Cooperative Operations Rese, Medford , Senior Business Analyst - Trust, Accounting, Auditing , Boston, Massachusetts
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