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Salon Receptionist

Company: Zubeda's Spa and Salon
Location: Medford
Posted on: September 16, 2022

Job Description:

Zubeda's Spa and Salon in Medford is looking for an experienced Receptionist to act as the first point of contact for customers who visit our salon or contact us to learn about our services. To be successful in this role, you should be highly organized and able to manage clients with grace, even during peak demand. Ultimately, you will help boost our reputation by building friendly, trusting relationships with clients. Social media knowledge is a plus but willing to train the right candidate. Responsibilities Warmly greet clients that arrive to the waiting room, offer them refreshments and inform assigned stylists of their arrival Book and confirm appointments via phone and email Process transactions (cash and credit cards) and issue receipts Offer beverages and chat with clients who are in the waiting area Welcome walk-ins, answer questions about services and schedule appointments based on availability Inform clients about new services/products and discounts/specials and events Cross-sell services and products when appropriate (e.g. through informative brochures and gift cards) Update client records with contact and billing details, appointments and services offered Maintain a tidy reception area Daily Opening and Closing Duties Skills Proven work experience as a Salon Receptionist, Front Desk Representative inside a spa or salon setting Hands-on experience with office equipment, like printers and POS systems, computers, scheduling software Familiarity with processing transactions through a credit card terminal Excellent communication abilities (verbal, phone and email) with a customer service attitude Solid organization and record-keeping skills An ability to remain calm under stressful circumstances High School diploma or GED Previous spa/salon knowledge Love for the beauty industry is a must!Job Types: Full-time, Part-timePay: $15.00 - $20.00 per hourBenefits: Employee discount Flexible scheduleSchedule: 10 hour shift 8 hour shift Day shift Holidays Monday to Friday Night shift Weekend availabilitySupplemental pay types: Bonus pay TipsCOVID-19 considerations:We are following all state and city Covid 19 protocols. Masks are optional for clients and staff per city guidelines. Cleaner and sanitizer at every station and receptionist desk.Work Location: One location

Keywords: Zubeda's Spa and Salon, Medford , Salon Receptionist, Administration, Clerical , Medford, Massachusetts

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