Fraud Risk Manager

Company: Citizens Financial Group
Location: Medford
Posted on: January 13, 2021

Job Description:

Job Description - Fraud Risk Manager (210092)Job Description Fraud Risk Manager - (210092)Description The Fraud Risk Manager is accountable for monitoring and developing fraud risk strategies for Citizens Consumer Bank Deposit accounts. The risk manager will take the lead in the development of fraud processes, strategies and controls to mitigate fraud risk during the new account origination process while balancing customer experience, operational and product P&L impacts. Responsibilities include evaluation of new tools and processes to enhance detection, and reporting on overall Fraud losses and trends in addition to monitoring strategy performance. Reconcile numerous metrics and condense/summarize portfolio performance for our Executives and Business Partners.The incumbent will drive reductions in fraud application losses through effective rule and model management, analytics and partnership with Fraud Operations, Product team and external vendors.Primary responsibilities include:Monitor and develop fraud strategies, tools, processes, models and ensure that they deliver superior fraud detection while balancing approval rate and product P&L impacts. Explain variances and recommend remedial actions to all stakeholders. Mine application data to develop segmentation to improve fraud detection and minimize impact to legitimate applications.Strong partnership with vendors and Product team effectively managing the fraud controls for new-account application based on ROIEnsure that all activities and duties are carried out in full compliance with regulatory requirements, Risk Management Framework and internal Citizens Bank Policies and Policy StandardsDevelop, implement, monitor and provide performance tracking of fraud strategies and fraud prevention tools and processes.Conducts ongoing analysis to identify root cause of fraud trends and propose potential solutionsEffectively manages competing priorities of requests working under strict deliverables Qualifications Required Skills/Experience:Bachelor---s degree in Operations Management, Mathematics, Statistics, Actuarial Sciences, Economics or other quantitative, business or technical discipline, or equivalent combination of education and business applied experience. Master---s degree preferred.5 years of advanced analytics work experience preferably in Financial Services industryStrong knowledge of the fraud management life cycle and industry trendsHigh proficiency with data extraction/mining tools (data processing and analysis) like SQL, SASProficient with Microsoft Office applications; Advanced Excel. PowerPoint Strong problem solving and analytical skillsExcellent communications (oral and written), interpersonal / business partnering, and organizational skillsStrong knowledge of the fraud management life cycle and industry trendsPrevious experience with managing fraud application risk at another financial institution is a plus Preferred Skills/Qualifications:Strong knowledge of the fraud management life cycle and industry trendsPrevious experience with managing fraud application risk at another financial institution is a plusHours and Work ScheduleHours per week: 40Work Schedule: 8:00am - 5:00pm, Monday - Friday LI-Sourcer3 Primary Location: US-CT-BridgeportOther Locations: US-MA-Medford, US-RI-Johnston, US-NC-CharlotteWork Locations: CT-Bridgeport-1000 Lafayette Boulevard 1000 Lafayette Boulevard Bridgeport 06604-4728Job: AdministrationOrganization: USA01_Citizens Financial GroupSchedule: RegularEmployee Status: Full-timeTravel: NoJob Posting: Jan 8, 2021, 5:17:32 PM

Keywords: Citizens Financial Group, Medford , Fraud Risk Manager, Executive , Medford, Massachusetts