Recovery Program Manager
Company: American Red Cross
Location: Medford
Posted on: January 23, 2023
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Job Description:
Please use Google Chrome or Mozilla Firefox when accessing
Candidate Home.By joining the American Red Cross you will touch
millions of lives every year and experience the greatness of the
human spirit at its best. Are you ready to be part of the world's
largest humanitarian network?**** As a condition of employment with
American Red Cross, you are required to provide proof that you are
fully vaccinated for COVID 19 or qualify for an exemption, except
in states where it is prohibited by law. Accordingly, employment is
conditioned on providing proof of vaccination or having an approved
exemption prior to starting employment **** Join us-Where your
Career is a Force for Good!Job Description:As an employee at the
American Red Cross, you could be on the front lines making a
positive impact on our community. You could provide your services
directly to the American public or support to the people who do.
Both roles help further the mission of the Red Cross. Join our
non-profit organization, where your heart and mind go to work!
We are seeking a Recovery Program Manager for our Massachusetts
Region.The position is a hybrid model, 3 days in the Medford office
and 2 Work from Home.Job Summary:The Recovery Program Manager will
supervise the implementation of the recovery services program in
Massachusetts. The Recovery Program Manager will lead and supervise
Disaster Program staff and volunteer team responsible for local
recovery management as well as management of government
partnerships within assigned territory. Implement disaster recovery
programs in the local area. Ensure the development of Disaster
leadership volunteers in each of the program support functional
areas of the disaster cycle in order to meet the needs of the
territory, region, state and division. Drivers for this work
include the number of municipalities within its coverage area, the
amount and complexity of program activity, presence of significant
grant funding, geography, risk, population, frequency of events,
and regional structure. Provide support, development and/or
leadership guidance to all volunteers.Specific responsibilities:
Oversee individual assistance, Disaster Health Services, Disaster
Mental Health Services, and Spiritual Care. Will serve as Lead for
RC Care system.Responsibilities:1: Establish and implement disaster
services program goals, objectives, policies, and procedures in a
territory in alignment with established metrics. Coordinate the
day-to-day functions that support these programs in accordance with
policies and procedures.2: Lead and supervise a primarily volunteer
team responsible for the implementation of disaster preparedness,
response, and recovery programs in the local area. Ensure the
development of Disaster leadership volunteers in each of the
program support functional areas of the disaster cycle in order to
meet the needs of the territory, region, state and division. Hire,
train, coach, counsel, and evaluate performance of direct reports
and volunteers.3: Act in a facilitative leader role across the
disaster cycle. Align with government and work to enable the entire
community to participate in all phases of the disaster cycle by
shifting from being not only a provider of direct services but also
a facilitative leader. Within scope of position, represent the
entire disaster cycle of preparedness, response and recovery.4:
Mobilize the local community to prepare for, respond to and recover
from emergencies. Meet the needs and expectations of clients and
stakeholders. Develop human and material resources (volunteers,
partners, community agencies, shelter and vendor agreements etc.)
to ensure the full cycle of disaster services is delivered.5:
Develop and cultivate professional relationships with key internal
& external partners/organizations. Serve as the Red Cross thought
leader on a local level with government and other agencies and
organizations involved in disaster. Ensure interface with community
leaders, corporations, businesses and government agencies.
Participate in local planning, exercises, and training, to include
exercises called by local partners (VOADs, EMAs and LEPCs).6:
Manage local responses by the deployment volunteers on a daily
basis in a rapid and accessible manner. Serve during times of
disaster as the operational leadership for the territory/local
level. Participate in a leadership role on larger operations
regionally, division or nationwide.7: Ensure that American Red
Cross services are available to diverse
communities.----------------------Scope: Directs daily operations
of work unit.-------Qualifications:Education: Bachelor's degree
required.Experience: Minimum 3 years of related experience or
equivalent combination of education and related experience
required.Management Experience: 1 year of lead or supervisory
experience.Skills & Abilities: Excellent interpersonal, verbal and
written communication skills. Develop project plans & budgets.
Demonstrate in-depth knowledge of program or service. Demonstrated
ability in creating presentations and developing training modules.
Develop strategies to achieve organizational goals. Demonstrated
analytical and decision-making skills to develop creative processes
for continuous program or service improvements. Proven track record
of collaboration, facilitation, problem solving, marketing,
leadership, and partnership management. Ability for planning,
public speaking, project management and process improvement. Must
be customer oriented, organized, and able to operate with an
orientation toward solutions, with an external focus, and team
orientation. Intermediate proficiency with MS Office software,
including Word, Excel, PowerPoint and Outlook. Familiarity with
federal, state and local employment laws. Must be able to perform
all assigned responsibilities under "grey sky" requirements.
Ability to work on a team.Travel: Regional travel required. Must
have a current, valid driver's license.Physical Requirements: The
physical demands described here are representative of those that
must be met by an employee to successfully perform the essential
functions of this job. While performing the duties of this Job, the
employee is regularly required to sit; use hands to handle or feel;
and talk or hear. The employee is frequently required to reach with
hands and arms. The employee is occasionally required to stand;
walk and stoop, kneel, crouch, or crawl. The employee must
frequently lift and/or move up to 15 pounds and occasionally lift
and/or move up to 30 pounds. Specific vision abilities required by
this job include close vision, distance vision, color vision,
peripheral vision, depth perception and ability to adjust focus.
The work environment will consist of moderate noise (i.e. business
office with computers, phones and printers, light traffic). The
employee must have the ability to work in a small cubicle and have
the ability to sit at a computer terminal for an extended period of
time.DISCLAIMER: The above statements are intended to describe the
general nature and level of work being performed by individuals
assigned to this position. They are not intended to be construed as
an exhaustive list of responsibilities, duties and skills required
of personnel so classified.What's In It For You?We take care of
you, while you take care of others. As a mission-based
organization, we believe our team needs great support to do great
work. Our comprehensive benefits help you in balancing home and
work. With our resources and perks, you have amazing possibilities
at the American Red Cross to advance the learn.
Commitment to Your Health & Safety-COVID-19:
The American Red Cross requires all new hires be vaccinated against
COVID-19 as a condition of employment. This means that all
individuals working for the organization must be fully vaccinated
against COVID-19 by the start of their employment OR have begun the
vaccination process prior to their start date. Upon being offered a
position, individuals will be required to submit proof of
vaccination. If you are unable to be vaccinated due to medical or
religious reasons, you may qualify for an exemption. If seeking an
exemption, you will be required to submit documentation and your
request must be approved prior to hire.Diversity, Equity &
Inclusion
The American Red Cross aspires to be an organization fully
committed to diversity, equity, and inclusion by creating and
maintaining a diverse, high-performing workforce of employees and
volunteers who reflect all communities we serve; by cultivating a
collaborative, inclusive and respectful work environment that
empowers all contributors; and by leveraging diverse partnerships -
all of which helps to ensure culturally competent service delivery
supported by effective community leadership and engagement. The Red
Cross supports a variety of cultural groups for employees and
volunteers. From our Latino Resource Group, Umoja, Asian American &
Pacific Islanders, and Red Cross Pride, to the Ability Network,
Veterans+ and our Women's Resource Group, these networks provide
connections, mentoring and help give voice to important concerns
and opinions.Apply now! Joining our team will provide you with the
opportunity to make a difference every day.The American Red Cross
is an Equal Opportunity/Affirmative Action employer. All qualified
applicants will receive consideration for employment without regard
to sex, gender identity, sexual orientation, race, color, religion,
national origin, disability, protected veteran status, age, or any
other characteristic protected by law.
Interested in Volunteering?Life's emergencies don't stop, and
neither do American Red Cross volunteers, who represent more than
90 percent of our workforce to help prevent and alleviate human
suffering. You can make a difference by volunteering in a position
that appeals to you and allows you to use your unique skills and
talents. The Red Cross relies on generous volunteers who give their
time and talent to help fulfill our lifesaving mission.Visit
redcross.org/volunteertoday to learn more, including our
most-needed volunteer positions.To view the EEOC Summary of Rights,
click here: Summary of Rights
Keywords: American Red Cross, Medford , Recovery Program Manager, Executive , Medford, Massachusetts
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