Director, Fraud Risk
Company: Santander Holdings USA Inc
Location: Boston
Posted on: April 25, 2024
Job Description:
Director, Fraud RiskBoston, United States of AmericaThe Director
of Fraud Risk is responsible for leading sound risk management
through data driven decisions. Ensuring Santander delivers an
amazing customer experience while managing payment fraud risk is
key. They will lead a team of fraud risk professionals focused on
the prevention, detection, recovery and resolution of risks
emanating from payments.
- Ensures adherence to the policies and procedures established by
the company.
- Manages policy, standard definition and monitoring of policy,
standard implementation, ensuring harmonization and consistency of
risk policies.
- Monitors and manages risk/exposure and compliance with the
company's policies.
- Identifies, manages and reports on the company's risk areas.
Evaluates the adequacy and effectiveness of data, document
retention, and monitors systems.
- Fraud risk rules and strategies aimed at reducing fraud losses
and avoiding future threats
- Ensuring a robust set of standards and policy exist which
depict key risks of processing payments and the controls necessary
to be successful
- Perform fraud risk assessments on both function and processes
existing within the Line of Business
- Developing adhoc data, reporting and analytics which will not
only detect fraud but also clearly depict risk compared to
appetite
- Recommend, develop and implement risk capabilities necessary to
effectively mitigate fraud
- Analyzes various types of fraud as well as reviews fraud
strategies, evaluates fraud trends, explains fraud losses,
identifies and assists with the closure of gaps and related
deliverables
- Executes and manages the development of procedures, ongoing
maintenance of controls, mitigation plans, testing, and risk
assessments
- Builds relationships with internal and external business
partners and industry peers to facilitate information-sharing
opportunities and identification of best practices in regards to
internal risk
- Performs fraud risk assessments to be in compliance with the
COSO framework requirements
- Develops and maintains peer bench marking model
- Determines and recommends business unit performance
enhancements and efficiencies based on developed analytical
models
- Builds data models to support business unit analytics and
performance managementQualifications:
- Education: Bachelor's Degree in Business, Finance, Management
or related field or equivalent work experience:
- Work Experience: 9+ Years Risk Management/Controls Experience
(preference with payments fraud)
- Strong risk management principles, methodologies and tools,
governance principles and activity preferably in a financial
services technology environment
- Strong knowledge of workflow/processes and risks/controls,
including: origination, underwriting, servicing, and
collections/workout
- Advanced risk, process, and control validation and/or
assessment skills
- Ability to direct, train and guide peers, subordinates and
management
- Ability to handle conflict resolution with other groups to
ensure appropriate accounting guidance is followed
- Ability to adjust to new developments/changing
circumstances
- Ability to convey a sense of urgency and drive issues/projects
to closure
- Ability to effectively interact with the market, executive
management and vendors
- Ability to adapt and adjust to multiple demands and competing
priorities
- Excellent written and oral communication skills
- Excellent analytical, organizational and project management
skillsAt Santander, we value and respect differences in our
workforce and strive to increase the diversity of our teams. We
actively encourage everyone to apply.Santander is an equal
opportunity employer. All qualified applicants will receive
consideration for employment without regard to race, color,
religion, sex, sexual orientation, gender identity, national
origin, genetics, disability, age, veteran status or any other
characteristic protected by law.This job description does not list
all of the job duties of the job. You may be asked by your
supervisors or managers to perform other duties. You may be
evaluated in part based upon your performance of the tasks listed
in this job description. The employer has the right to revise this
job description at any time. This job description is not a contract
for employment and either you or the employer may terminate at any
time for any reason. Bachelor of Science (BS) English
Primary Location: -Boston, MA, Boston
Other Locations: -Massachusetts-Boston
Organization: -Santander Holdings USA, Inc.
Keywords: Santander Holdings USA Inc, Medford , Director, Fraud Risk, Executive , Boston, Massachusetts
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