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Veterinary Customer Service Representative - Receptionist

Company: Careerbuilder-US
Location: Medford
Posted on: January 26, 2023

Job Description:

Our Ideal Candidate:An upbeat, self-starter with a passion for providing excellent customer service. Our team is focused on providing a welcoming and educational environment for clients and pets. This experience starts when the client walks through our door and speaks with our Client Service Representatives. This full-time position would require 30-40 hours per week.Job Duties:Communicating via phone, email, and in person with clients and actively listening to their concerns.Utilizing computer information system to accurately enter client/ patient information, update and maintain medical records.Processing client payments and invoices.Scheduling and confirming appointments with patients.Precisely dispensing pharmaceuticals as needed and calling in prescriptions to pharmacies.Educating clients on recommended products or services.Ensuring the lobby is clean and organized.Other administrative duties as needed.Job Requirements:High School Diploma or equivalent.At least 6 months of customer service experience.Veterinary hospital experience is preferred, however not required.Ability to lift up to 50 pounds, squatting, reach, standing, and walking throughout the day.Visit our website for more information about our clinic: https://www.loobyvetgroup.com/%57715663% %%customer%%

Keywords: Careerbuilder-US, Medford , Veterinary Customer Service Representative - Receptionist, Healthcare , Medford, Massachusetts

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