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Programmer/Analyst, Admissions and Student Services Technology

Company: Tufts University
Location: Medford
Posted on: March 19, 2023

Job Description:


The Admissions and Student Services Technology team provides computer systems development and support to the Schools of Arts & Sciences and Engineering in Undergraduate Admissions, Graduate Admissions, ASE Student Services (Registrar, Financial Services, Career Services, Student Affairs, Advising Deans, Student Services Records), and provides admissions technology support to six other schools at Tufts University including Fletcher, Cummings, GSBS, Friedman, Medical (PHPD) and University College. The team supports various systems/processes for the central Bursar team and the central marketing team, and in addition develops and supports multiple data integrations both internal and external to Tufts. The team develops custom web-based systems for enrolled Tufts students, staff, faculty, applicants and their families, prospective students, high school counselors and Tufts alumni. The department provides users with custom systems programming, database management/reporting, hardware and software support, and general systems support.

What You'll Do

The Programmer Analyst, as part of this technical team, works with department system users and other IT staff to support and enhance university business applications for Admissions and Student Services. Using standard development tools for custom solutions, as well as 3rd party vendor applications such as Technolutions Slate, this individual participates in the entire application development lifecycle which includes:

  • Gathering and analyzing business requirements and data
  • Updating, developing, implementing and testing application software
  • Training users
  • Analyzing potential causes of software and service problems and devising testing methodologies for correction and validation
  • Troubleshooting user issues and documenting solutions
  • Assisting with the exploration of new technologies and the design of software solutions for the user community The Analyst operates with the intention of providing outstanding customer support, but also acts in the best long-term interest of the organization.

    What We're Looking For

    Basic Requirements:
    • A Bachelor's degree and 3+ years of technical experience
    • Individual must possess strong technical skills and experience providing custom user-friendly solutions
    • Demonstrated experience developing custom solutions within 3 rd -party vendor software, including CRM software
    • Proficiency in SQL and/or query and report building
    • Proficiency in one or more of the following: C#, ASP.NET/MVC, Common Scripting language (Javascript, PowerShell, Python, etc)
    • Ability to work effectively in a team as well as an independent setting.
    • Strong client relationship skills and strong written and verbal communication skills with the ability to communicate effectively with clients to understand and interpret their requirements.
    • Ability to learn new technologies quickly, shift priorities quickly, and work with minimal supervision Preferred Qualifications:
      • Knowledge of Technolutions Slate strongly preferred
      • A Bachelor's degree in Computer Science or a related field with proven technical development experience
      • Experience with Data integration
      • Previous experience in higher education Pay Range

        Minimum $75,200.00, Midpoint $94,050.00, Maximum $112,900.00

        Salary is based on related experience, expertise, and internal equity; generally, new hires can expect pay between the minimum and midpoint of the range.

Keywords: Tufts University, Medford , Programmer/Analyst, Admissions and Student Services Technology, IT / Software / Systems , Medford, Massachusetts

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