Citizens Banker
Company: Citizens Bank
Location: Medford
Posted on: April 8, 2021
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Job Description:
Description Citizens Bankers devote their time getting to know
their customers and building lasting relationships by providing
trusted advice. Using your strong communication and problem-solving
skills - along with your wide range of financial knowledge - you
will anticipate your customers' wishes and address almost every
need. Your laser focus on delivering an exceptional experience
means every customer leaves happy, not just today, tomorrow and for
years to come. Are you outgoing? Do you get satisfaction out of
helping others and offering sound advice? If you're a "people
person" who enjoys building strong relationships with customers,
then this is the job for you! Citizens Bankers are the face of the
branch. You'll get to know customers' personal financial goals and
recommend tailored solutions to meet their needs - like planning
for the future, buying a home or opening a new credit card. Not
only that, but you'll also introduce customers to new, more
efficient ways of banking online, through our award-winning mobile
app and ATMS. Everyone in the branch environment thrives when you
work together to meet individual and team goals. You can also take
advantage of training, coaching and career planning to grow your
career into branch management or another exciting role at Citizens.
A Day in the Life of a Citizens Banker + Be the face of Citizens,
presenting a professional, friendly and helpful appearance with
every interaction + Work closely with new and existing customers to
understand their financial needs and deepen relationships + Provide
recommendations and assist customers with a wide array of financial
solutions to satisfy their spending, saving, borrowing and
investing needs + Help customers bank more efficiently using web,
mobile and ATM banking + Acquire new customers through outbound
phone checkups and in-store prospecting + Collaborate with your
partners in Wealth, Mortgage and Business Banking to help customers
with more complex financial needs + Contact customers to schedule
time to discuss their personal financial goals + Provide financial
education and services to customers to help them fit banking into
their everyday lives + Comply with all financial policies and
procedures, state and local laws and regulations What can we offer
you? + Meaningful work & relationships - You'll help customers with
important financial decisions that impact their lives like building
a business, buying a house, paying for school or helping them
realize their long-term financial goals. Colleagues and leadership
listen to your ideas and feedback. + Commitment to community -
You'll flourish in a diverse, friendly and supportive workplace
that lets you give back to the community through volunteering and
donating to causes that are important to you + Recognition & reward
- You'll see your hard work rewarded with financial incentives,
promotions, growth and new opportunities + Training & development -
You'll grow your career through training, coaching, career planning
and development that will enable you to branch off in any direction
your talents and interests take you + Exceptional benefits - You'll
have access to medical and dental insurance, a 401K with corporate
match, tuition assistance and discounts on student loan
refinancing. You'll also get a discount on thousands of gyms,
studios and fitness centers. Qualifications What qualifications are
we looking for? + High School degree or GED required + 2 years of
sales and customer service experience + Strong listening and
customer service skills + Ability to effectively ask questions and
identify needs to enhance the customer relationship + Commitment to
building relationships through phone engagements + Comfortable with
using digital technology to support the delivery of business goals
+ Ability to problem solve and provide solutions to customer issues
+ Ability to strengthen relationships with teammates, business
partners and specialists through collaboration + Self-motivated,
confident and ability to multitask effectively + Ability to work
branch hours, which can include weekends and evenings + If
selected, candidates must meet and comply with all requirements set
forth in the SAFE Act, including, but not limited to successful
completion of the required background checks and obtaining a Unique
Identifier from the Nationwide Mortgage Licensing System (NMLS).
Preferred Skills/Experience: + 1 year cash handling experience
preferred Hours and Work Schedule Hours per Week: 40 Work Schedule:
Varies with branch needs and may include weekends and evenings Be a
great Citizen. Join us today. Why Work for Us At Citizens, you'll
find a customer-centric culture built around helping our customers
and giving back to our local communities. When you join our team,
you are part of a supportive and collaborative workforce, with
access to training and tools to accelerate your potential and
maximize your career growth. Equal Employment Opportunity It is the
policy of Citizens to provide equal employment and advancement
opportunities to all colleagues and applicants for employment
without regard to race, color, ethnicity, religion, gender,
pregnancy/childbirth, colleague or a dependent's reproductive
health decision making, age, national origin, sexual orientation,
gender identity or expression, disability or perceived disability,
genetic information, genetic characteristic, citizenship, veteran
or military status, marital or domestic partner status, family
status/parenthood, victim of domestic violence, or any other
category protected by federal, state and/or local laws. Equal
Employment and Opportunity Employer/Disabled/Veteran Citizens is a
brand name of Citizens Bank, N.A. and each of its respective
affiliates.
Keywords: Citizens Bank, Medford , Citizens Banker, Other , Medford, Massachusetts
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