Desktop Support Specialist
Company: Hemmersbach Nordamerika
Posted on: January 10, 2022
IT Onsite TechnicianBe part of usHemmersbach provides IT
infrastructure services in more than 190 countries with 50+ own
subsidiaries. We deliver exclusively for the leading companies in
the IT industry. As pragmatic problem solvers, we not only enthuse
our customers, but also make the world a better place: 20% of our
profits go into our Direct Actions Hemmersbach Rhino Force and
Hemmersbach Kids' Family. That's why Hemmersbach is The Social
Purpose IT Company.Your TasksWe are seeking candidates for a
full-time opportunity as an onsite desktop technician. The
technician will deliver the user support for the maintenance of the
End-Users at our customer's location.Standard working days: Monday
to Friday, 8 AM to 5 PM local timeScope includes support for
General Software Support
Smarts Hands ServiceOur RequirementsTroubleshooting hardware,
software, operating system issues and problems and fixing the
issues without affecting / violating the hardware warranty or
customer security compliance requirement.
Hands on experience in installing, troubleshooting and fixing
desktop, printer, laptop and other computer peripheral hardware
Basic knowledge of networking to perform smart hand activity under
instruction-based activities at sites.
Ability to lift / move computer equipment weighing up to 50Lbs.
Good written and oral communications skills with clients and
management. Good people skills.
All onsite engineers will adhere to workplace health and safety
All onsite engineers will adhere to workplace access control
Ability to work with deadlines and complete tasks on time.
Good to have - knowledge in AD for all Service Provider
Good to have - knowledge and experience on software and OS
deployment using SCCM or other deployment technologies for all
Service Provider Personnel's
Level 2 Technician should have A+ Certification or similar, OEM
vendor training, and a minimum of 3 year's experience across
multiple device platforms, customer service training.Your
BenefitsWe offer a great compensation package, which
Dental & Vision Coverage.
Short & Long Term Disability
Keywords: Hemmersbach Nordamerika, Medford , Desktop Support Specialist, Other , Medford, Massachusetts
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