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Resident Services Coordinator

Company: Schochet Associates
Location: Medford
Posted on: July 28, 2022

Job Description:

The Schochet Companies are Hiring!Do you want to make a difference in the lives of older adults in low-income housing? Can you work one-on-one with residents to identify needs and coordinate services while they age in place? Does developing relationships with community partners to bring in programs and resources that educate and engage sound exciting? Do you want to help plan events that build community and prevent isolation? We have an incredible job opportunity for YOU! We want you to apply for the Riverside Towers Resident Service Coordinator position!About us: The Schochet Companies is a full-service real estate development and management company with a deep commitment to provide enriched housing with resident supports. Resident services is an essential part of our property management philosophy and our amazing team of 13 Resident Service Coordinators, with the support of our Director of Resident Services, play a valuable role in each of their property management teams.About the job: This Resident Service Coordinator position supports Riverside Towers, an incredible community with 200 low-income apartments located in the heart of Medford Square. Duties/Skills include but not limited to:Work as a team alongside the Wellness Coordinator, Wellness Nurse, property management staff, residents, volunteers and community partners.Connecting Residents to services is a primary duty of the RSC. This includes intake, education (services available and application procedures), and referrals to service providers in the general community. Some examples of service topics are, home management support, financial assistance, counseling (mental health and substance abuse), insurance, access to public benefits and food assistance.The RSC works one-on-one with residents on topics that are specific to the individual resident s needs. Residents often have limited outside resources and the RSC can bridge this gap as a connection to services in the community.Establish onsite wellness programs and events through relationships with community partners and/or utilizing the RSC programming budget. Topics can range from having celebrations that prevent isolation and build community to lectures on health topics and ageing challenges.As member of the property management team the RSC also follows up on referrals from other staff regarding resident issues and concerns. Staff referrals to the RSC are often focused on challenges related to ageing in place, support in maintaining housing, conflict resolution, communication, safety of residents and emergency support.Advocate, organize, problem-solve and obtain results for residents.Establish relationships with agencies and service providers in the community who will provide direct services to residents.Develop an inventory of local health, social service and community resources for use by residents, resident s families and caregivers. Assist residents in using these resources.Work with property managers and maintenance to assist residents in crisis situations or difficult situations. In addition, serve as a liaison between residents and property management staff.Maintain resident confidentiality and comply with code of ethics.Produce clearly written files, reports, emails and newsletter as assigned.Team player with a BS in Social Work or related field or 2-3 years experience in social services delivery with senior citizens or nonelderly disabled. Must have valid driver s license to travel for meetings and conferences when needed.Competitive salary & excellent benefits! Interested and qualified candidates please apply here fax . Pre-employment background check & drug test required. EOEFor more information please call

Keywords: Schochet Associates, Medford , Resident Services Coordinator, Other , Medford, Massachusetts

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