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Claims Representative - Desk Adjuster

Company: Plymouth Rock Assurance
Location: Medford
Posted on: November 19, 2022

Job Description:

Overview:Responsibilities Include:Timely investigation of lower exposure First Party Property claim losses for Homeowners Property Claim DepartmentProactive communication and setting of accurate claims length expectationsConducting accurate coverage analysis and damage assessments to ensure prompt payment of claims in accordance with quality standardsWriting estimates for related damage, provide customers scope of loss and cost of repairsAssign, direct and oversee vendors conducting mitigation and/or inspection during the adjustment of homeowners' property claimIdentify subrogation potential and liability exposuresEstablish timely and appropriate claim reserves in accordance with claim standardsAbility to Adjust homeowner's property claims in all states in which Plymouth Rock writes business.Appropriately represent the company by executing a high level of service and maintaining professionalism at all timesRequires Consistent Oversight by Direct SupervisorLow Authority LevelsQualifications:Ability to obtain licensed in applicable states in which Plymouth Rock does businessExcellent oral and written communications skillsAbility to multitask and adapt to changes quicklyCapability to identify and address customer's needs to ensure an outstanding experience on every interactionCapacity to work in a fast-pace supporting the rapid growth of our customer baseBe a self-motivated individual to meet & exceed goalsProficient in the use of Microsoft OfficeNo prior claims experience necessaryEducation:Bachelor's Degree from an accredited four-year college or university is preferred.About the CompanyThe Plymouth Rock Company and its affiliated group of companies write and manage over $1.4 billion in personal and commercial auto and homeowner's insurance throughout the Northeast and mid-Atlantic, where we have built an unparalleled reputation for service. We continuously invest in technology, our employees thrive in our empowering environment, and our customers are among the most loyal in the industry. The Plymouth Rock group of companies employs more than 1,800 people and is headquartered in Boston, Massachusetts. Plymouth Rock Assurance Corporation holds an A.M. Best rating of "A-/Excellent".We believe that every person is entitled to equal employment opportunities. We do not discriminate against any employee or qualified applicant for employment on the basis of age, race, color, religion, national origin, ancestry, disability, gender, sexual orientation, gender identity or expression or genetic information. In addition, the state in which you work may protect certain other characteristics. We are committed to treating employees fairly and with dignity and respect, and we unconditionally prohibit discrimination in hiring, terminating, promoting, or compensating any employee on the basis of a qualified individual's membership in any of these protected classes#LI-SM1

Keywords: Plymouth Rock Assurance, Medford , Claims Representative - Desk Adjuster, Other , Medford, Massachusetts

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