Patient Care Coordinator
Company: Medford Endodontics
Location: Medford
Posted on: September 15, 2023
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Job Description:
Medford Endodontics is in search of a Patient Care Coordinator
who exhibits quality service, commitment, accountability, and
excellence. Our specialty practice is built on integrity, quality,
compassion, and putting the patient first.The Patient Care
Coordinator will be the first point of contact for the practice.
This role provides administrative support to the practice and
coordinates front-desk activities, including but not limited to
distributing correspondence and answering phone calls. The position
requires someone with the right attitude, mindset, and supreme
customer service skills to ensure patient comfort and confidence in
the services provided.This position is in a dental practice setting
that involves everyday risks or discomforts that require normal
safety precautions.The ESSENTIAL DUTIES of this role include:
Providing friendly and patient centered customer service Checking
in/checking out patients Answering and making phone calls Verifying
patients' dental insurance Scheduling and confirming appointments
Maintaining full and productive schedules - optimizing production
Reviewing insurance coverage and out-of-pocket fees with patients
Assisting patients with filling out forms and other services they
may need Processing patient insurance Collecting payments Managing
patient records Entering appropriate data and documents into
practice management software system Copying and sending patient's
records upon written patient request Interaction with referring
practices Preparing patient and doctor correspondence Managing
business records Following accounting/bookkeeping procedures
Collaboration with the clinical team - assisting doctors and
clinical staff as needed Participating in meetings and training
sessions Ensuring front desk is neat, presentable, and equipped
with all the necessary supplies such as pens, forms, and paper.
Other duties as assigned QUALIFICATIONS Dental Front Office
Experience is required Software skills - Microsoft Office, Outlook,
Email, dental software (Endovision a plus) Verbal and written
communication skills Basic math skills Problem-solving skills; good
judgment; ability to handle multiple tasks simultaneously with
minimal supervision Highly developed organizational and planning
skillsJob Type: Full-timePay: $22.00 - $25.00 per hourBenefits:
401(k) 401(k) matching Dental insurance Employee discount Flexible
spending account Health insurance Health savings account Life
insurance Paid time off Vision insuranceSchedule: Monday to
FridayWork setting: In-personWork Location: In person
Keywords: Medford Endodontics, Medford , Patient Care Coordinator, Other , Medford, Massachusetts
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