Family Partner

Company: Lawrence Partnership
Location: Methuen
Posted on: May 23, 2025

Job Description:

Established in 1980, the Greater Lawrence Family Health Center (GLFHC) is a multi-site, mission-driven non-profit organization employing over 700 staff members. Its primary focus is providing high-quality patient care to residents throughout the Merrimack Valley. Recognized nationally as a leader in community medicine-including family practice, pediatrics, internal medicine, and geriatrics-GLFHC operates clinical sites across the service area and sponsors the Lawrence Family Medicine Residency program.
The Family Partner is responsible for addressing behavioral health (BH) and high-risk social needs (HRSN) of children, youth, and families attributed to the ACO population at the Health Center. This role involves serving as a patient and family advocate, acting as a primary liaison and point of contact for ACO patients enrolled in CBHI, Family Resource Centers, and educational settings. The Family Partner collaborates with internal stakeholders such as care managers, primary care clinicians, and integrated care teams. The position requires on-site presence at least monthly, with availability for virtual engagement with patients, families, and external service providers. The Family Partner provides expertise to engage families, address challenges, and remove barriers, including coaching parents on navigating children's mental health systems.
Responsibilities include:

• Collaborating with care teams and external providers to set and achieve youth treatment goals, including guiding families and helping access community resources.
  
• Facilitating and coordinating referrals to CBHI, Family Resource Centers, schools, and early childhood programs, serving as the primary contact and relationship manager.
  
• Engaging in community outreach activities as assigned.
  
• Participating in regular meetings with CBHI, FRC, educational, early intervention staff, leadership, and cohorts.
  
• Maintaining a roster of patients enrolled in CBHI programs.
  
• Assisting clients in accessing services such as transportation, housing, food, clothing, and other necessities.
  
• Interacting with multidisciplinary teams to address and remove barriers for patients and families.
  
• Meeting regularly with clinical providers, Nurse Care Coordinators, and other team members.
  
• Providing feedback and maintaining communication with community providers regarding clients' social situations.
  
• Participating in care team meetings and case conferences with external stakeholders.
  
  Qualifications:
  

• 
  
• High school diploma or GED required.
  
• Associates or Bachelor's degree in social or human services preferred.
  
• Commitment to serving underserved and vulnerable populations and helping families navigate complex healthcare systems.
  
• Valid Massachusetts driver's license and reliable transportation.
  
• Ability to comply with HIPAA laws and accreditation standards.
  
  Additional Information:
  GLFHC offers a comprehensive benefits package, growth opportunities, and tuition reimbursement.
  Equal Opportunity EmployerThis employer is committed to notifying all applicants of their rights under federal employment laws. For more information, review the 'Know Your Rights' notice from the Department of Labor.
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Keywords: Lawrence Partnership, Medford , Family Partner, Other , Methuen, Massachusetts