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Customer Service / Sales

Company: Elements Massage
Location: Medford
Posted on: January 10, 2022

Job Description:

Overview:If you're looking for a customer service / sales job where you can positively change the lives of clients in a meaningful way, then look no further!
Elements Massage is a wellness studio looking for an engaging, fearless, outgoing personality to lead retail sales and customer service of potential clients and current members. Our business is built on Elements Wellness Program sales and we reward our team when we meet our objectives.
Responsibilities:Responsibilities and Duties

  • Informing all clients about the benefits of the Elements Wellness Program, a no hassle membership plan
  • Following our proven sales process to enroll clients into the Elements Wellness Program
  • Being the first and final face of hospitality, whether on the phone or in the studio
  • Ensuring the client appointment paperwork and payment process is brief, painless, and accurate
  • Working as a team with our Managers and Massage Therapists to create an environment where clients are the center of the worldQualifications:Qualifications and Skills
    • Ability to follow our proven sales process to sell the monthly Elements Massage Wellness Program and build customer loyalty.
    • The right candidate must like talking, but more important, love listening to all new clients, established clients, and prospective clients.
    • The right candidate can turn every incident of client criticism to a story of great customer service.
    • Prior retail sales and customer service experience preferred
    • Familiarity with modern office tools and systems
    • Driven to create the best work environment for the employees and the best experiences for the client.
      Benefits: Studio Specific Benefits Pay $15 min/hour depending on experience A complimentary monthly massage at the studio Our team members will earn commission for wellness plan and have opportunities to earn additional bonuses. Health and Dental Insurance for full time employees (35+ hours) Legal Disclaimer: Each Elements Massage - studio is independently owned and operated. Franchise owners (or their designated hiring managers) are solely responsible for all employment and personnel decisions and matters regarding their independently owned and operated studios, including hiring, direction, training, supervision, discipline, discharge, compensation (e.g., wage practices and tax withholding and reporting requirements), and termination of employment. Elements Therapeutic Massage, LLC (ETM) is not involved in, and is not responsible for, employment and personnel matters and decisions made by any franchise owner. All individuals hired by franchise owners' studios are their employees, not those of ETM. Benefits vary by independently owned and operated Elements Massage - studios. Elements Massage - and Elements Massage + design are registered trademarks owned by ETM.

Keywords: Elements Massage, Medford , Customer Service / Sales, Sales , Medford, Massachusetts

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