Inside Sales Representative
Company: Plimpton and Hills Corp Inc
Location: Meriden
Posted on: February 15, 2026
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Job Description:
Job Description Job Description Description: Inside Sales
Representative Reports To: EVP - Sales Work Hours: Full Time FLSA
Status: Non-Exempt Branch: Meriden or other set location Position
Purpose : Provide exceptional service to Plimpton and Hills
customers over the phone. Acquire an extensive knowledge of company
products in order to best meet/ anticipate the needs of the
customer. Work collaboratively with internal and external customers
to generate sales while providing service that will enhance the
reputation of Plimpton and Hills. Essential Functions : Provide
exceptional customer service at all times. Answer telephone calls
professionally and pleasantly. Understand customers needs and
requirements. Follow up on leads through email and phone calls.
Accurately input and fill customer orders. Understand and
anticipate the needs of customers. Provide continuous phone
coverage to effectively take care of customers and incoming calls.
Connect potential accounts to the appropriate team members in order
to best service their needs. Proactively seek opportunities to
obtain new customers and introduce them to the products and
services that best match their needs. Continuously expand product
knowledge in order to best service the customer. Determine customer
needs and potential for additional sales through suggestion of
related products which will enhance their experience. Determine
product sale price in accordance with company procedure as well as
address questions about product availability. Keep pricing lists
and structures confidential. Teach customers about product features
and benefits. Continuously obtain information about new products,
pricing changes and discontinued products. Maintain a clean and
professional work environment. Apply active listening skills;
paying attention to what customers are saying, being sure to
understand their needs and asking appropriate questions in order to
best enhance their purchasing experience. Achieve company set goals
and objectives as well as consistently strive to exceed sales
performance goals. Perform other responsibilities as directed.
Requirements: Experience, Education & Skills: Counter sales
experience required. Familiarity with industry rules and
regulations. Result driven and customer focused. High school
diploma or GED required. Physical Requirements: While performing
the duties of this job, the associate is regularly required to,
stand, sit; talk, hear, and use hands and fingers to operate a
computer and telephone keyboard. Specific vision abilities required
by this job include close vision requirements due to computer work.
Sedentary work. Exerting up to 10 pounds of force occasionally
and/or negligible amount of force frequently or constantly to lift,
carry, push, pull or otherwise move objects, including the human
body. Sedentary work involves sitting most of the time. Jobs are
sedentary if walking and standing are required only occasionally
and all other sedentary criteria are met. Nothing in this job
description restricts managements right to assign or reassign
duties and responsibilities to this job at any time.
Keywords: Plimpton and Hills Corp Inc, Medford , Inside Sales Representative, Sales , Meriden, Massachusetts
