School Age Child Care Director

Company: YMCA
Location: Westfield
Posted on: January 13, 2026

Job Description:

The YMCA of Greater Westfield is seeking a Cause-Driven Leader to lead our School Age Child Care Program. Job Description Under the direction of the Youth Development Director the School Age Child Care Director oversees the operations of our licensed School Age Child Care Program. This position develops, organizes and implements a high-quality program that exceeds the expectations of parents, children, EEC and the community. The School Age Child Care Director will create a safe and positive atmosphere that welcomes and respects all individuals while inspring youth to discover their passion. As a member of the leadership team responsibilities include membership development, risk management, building supervision, annual giving campaigns, staffing committees as designated, financial development, and attending YMCA functions. This position is responsible for modeling, teaching and exemplifying the qualities and values which are inherent to the mission and purpose of the YMCA. Our mission and core values are brought to life by our culture. In the Y, we strive to live our cause of strengthening communities with purpose and intentionality every day. We are welcoming: we are open to all. We are a place where you can belong and become. We are genuine: we value you and embrace your individuality. We are hopeful: we believe in you and your potential to become a catalyst in the world. We are nurturing: we support you in your journey to develop your full potential. We are determined: above all else, we are on a relentless quest to make our community stronger beginning with you. Qualifications Bachelors degree in human services, social services, recreation, business, education or equivalent field preferred. Two to three years leadership experience. 3-5 years previous experiences including supervisory experiences in licensed child care preferred. Must meet all qualifications of director as outlined be the Department of Early Education and Care. YMCA Team Leader or Multi-team/Branch Leader certification preferred. Essential Functions Organization, administration, program development, promotion and daily operation of School Age Child Care. Build and maintain strong relationships with families, community and YMCA sites through positive proactive communication. Actively market, develop, and promote all Child Care Programs and other assigned programs Recruits, hires, trains, develops, schedules and directs personnel and volunteers as needed. Reviews and evaluates staff performance. Develops strategies to motivate staff and achieve goals. Schedule and organize staff trainings and ensure staff are certified in required areas meeting all EEC requirements Ensures high quality curriculum through innovative program development, evaluations, and ongoing training of staff. Conducts a minimum of weekly site visits of each site before and after school. Observations of staff and children as well as building strong relationship with school personnel. Develops and controls department budgets related to the position. Ensure licensing requirements are met and a risk management policy and protocol is in place to ensure that all property and facilities meet code requirements and are safe for participant use. Maintains proper records/department files Responsible for hosting and development of family programs associated with assigned programs. Develops, implements, and manages operating plans to promote program and/or membership growth for the YMCA. Executes strategies to ensure that members and/or program participants connect with one another and connect with the YMCA. Develops and maintains relationships with EEC and other organizations and agencies related to Child Care Programs. Responds to all agency, parent and community inquiries and complaints in a timely manner. Establishes new program activities and expands program within the community in accordance with strategic and operating plans. Assist as needed with YMCA operations, building coverage, meetings and special events. Achieve retention goals, as well as growth goals, for income and special events. Provides leadership and support to the annual fundraising campaign and volunteer committees/boards as assigned. Assist in special events. Develops and maintains collaborative relationships with community organizations. Models relationship-building skills (including Listen First) in all interactions. Responds to all member and community inquiries and complaints in timely manner. Performs other duties as assigned by the CEO. Cause-Driven Leadership Competencies Mission Advancement: Models and teaches the Ys values. Ensures a high level of service with a commitment to changing lives. Provides volunteers with orientation, training, development, and recognition. Cultivates relationships to support fund-raising. Collaboration: Champions inclusion activities, strategies, and initiatives. Builds relationships to create small communities. Empathetically listens and communicates for understanding when negotiating and dealing with conflict. Effectively tailors communications to the appropriate audience. Provides staff with feedback, coaching, guidance and support. Operational Effectiveness: Provides others with frameworks for making decisions. Conducts prototypes to support the launching of programs and activities. Develops plans and manages best practices through engagement of team. Effectively creates and manages budgets. Holds staff accountable for high-quality results using a formal process to measure progress. Personal Growth: Shares new insights. Facilitates change; models adaptability and an awareness of the impact of change. Utilizes non-threatening methods to address sensitive issues and inappropriate behavior or performance. Has the functional and technical knowledge and skills required to perform well; uses best practices and demonstrates up-to-date knowledge and skills in technology. Required Certifications Requirements within 30 days of hire include: completion of: Child Abuse Prevention for Supervisory Staff; CPR; First Aid; AED; Blood borne Pathogens.

Keywords: YMCA, Medford , School Age Child Care Director, Social Services , Westfield, Massachusetts